At Bogew, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect several types of information from and about users of our website and services, including:
1.1 Personal Information
This includes information that identifies you personally, such as:
- Contact information (name, email address, postal address, phone number)
- Payment information (credit card details, billing address)
- Account information (username, password)
- Order history and transaction details
- Communication records when you contact our support team
1.2 Non-Personal Information
This includes information that does not directly identify you, such as:
- Device information (browser type, operating system, device type)
- Usage data (pages visited, time spent on pages, navigation paths)
- IP address and approximate location (country or city level)
- Referral sources
2. How We Collect Information
We collect information through various methods, including:
2.1 Direct Collection
- When you create an account or profile on our website
- When you place an order for our products or services
- When you subscribe to our newsletter
- When you contact our customer support
- When you complete surveys or provide feedback
2.2 Automated Collection
- Through cookies and similar tracking technologies
- Through server logs and analytics tools
- Through third-party services integrated with our website
3. How We Use Your Information
We may use the information we collect for various purposes, including:
3.1 Providing and Improving Our Services
- Processing and fulfilling your orders
- Managing your account and providing customer support
- Improving our website, products, and services
- Developing new products and features
3.2 Communication
- Sending order confirmations and updates
- Responding to your inquiries and requests
- Sending product updates and security notifications
- Providing marketing communications (if you have opted in)
3.3 Security and Compliance
- Protecting against fraudulent or unauthorized transactions
- Detecting and preventing security incidents
- Complying with legal obligations
- Enforcing our terms of service
3.4 Analytics and Research
- Analyzing usage patterns and trends
- Measuring the effectiveness of our marketing campaigns
- Conducting research to improve our products and services
4. Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processors to handle transactions
- Shipping and logistics providers to deliver products
- Customer support services
- Marketing and analytics services
- Cloud storage and hosting providers
These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.
4.4 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure HTTPS connections
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Regular security training for our employees
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
6.1 Access and Portability
You may request access to the personal information we hold about you and, in some cases, receive it in a structured, commonly used, and machine-readable format.
6.2 Correction
You may request that we correct inaccurate or incomplete personal information about you.
6.3 Deletion
You may request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
6.4 Restriction of Processing
You may request that we restrict the processing of your personal information in certain circumstances, such as when you contest its accuracy or object to its processing.
6.5 Objection to Processing
You may object to the processing of your personal information in certain circumstances, particularly for direct marketing purposes.
6.6 Withdrawal of Consent
Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
7. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
8. International Data Transfers
We are based in the United States and may process, store, and transfer personal information in the United States and other countries that may have different data protection laws than those in your country of residence. By using our website and services, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than those in your country.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that transfers of personal information to countries outside these areas are subject to appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files stored on your device that help us provide and improve our services. You can find more detailed information about the cookies we use and how to manage them in our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Bogew
12166 Old Big Bend Rd #303
Kirkwood, MO 63122
United States
Email: privacy@bogew.com
Phone: +1 (877) 203-2963
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.